|
Some Problem with my LE Scrapper
#2961
09/16/06 04:35 AM
|
Joined: Sep 2006
Posts: 44
Cookie Monster
OP
Lap Dog
|
OP
Lap Dog
Joined: Sep 2006
Posts: 44 |
I just got mine box opened, quite excited, however, my LE Scrapper have 2 problems. One, it is not sharp, can't shave my arm hair! next, the resprin-C rubber compound at the landyard hole is pealing. Anyone else with these problems? Can I sent it back for an exchange? I really like this company and the designs, also a Hog n Rat fan. Thanks!
Cookies, cookies I like cookie scrapper! Sorry for the spelling mistakes!
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Cookie Monster]
#2962
09/16/06 05:31 AM
|
Joined: Sep 2006
Posts: 46,637
Private Klink
Junk Yard Dog
|
Junk Yard Dog
Joined: Sep 2006
Posts: 46,637 |
I would sure send them an email and ask them about the problems. One of the first people to check out their Customer Service!
Junk Yard Dog #1 Moderator/Leader of the Pack Good night Mrs. B, wherever you are! Long Live the Brotherhood of the Yard!
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Private Klink]
#2963
09/16/06 10:20 AM
|
Joined: Sep 2006
Posts: 470
Rich
Mongrel
|
Mongrel
Joined: Sep 2006
Posts: 470 |
Like he said, email them and let's see how they handle it. IMHO one should not expect a knife to be shaving sharp as it comes from the factory, but the Res-C should not be pealing.
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Rich]
#2964
09/16/06 10:24 AM
|
Joined: Sep 2006
Posts: 3,533
Gravelface
Junk Yard Dog
|
Junk Yard Dog
Joined: Sep 2006
Posts: 3,533 |
Do you have a picture of the peeling?....Sometimes mine has a thin bit still attached , but with a set of fingernail clippers you could never tell!
EMail if you have a spare 460!!!!
JYD# 2
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Gravelface]
#2965
09/16/06 02:13 PM
|
Joined: Sep 2006
Posts: 46,637
Private Klink
Junk Yard Dog
|
Junk Yard Dog
Joined: Sep 2006
Posts: 46,637 |
Please let us know how Customer Service treats you - I would expect that they will treat you well.
Junk Yard Dog #1 Moderator/Leader of the Pack Good night Mrs. B, wherever you are! Long Live the Brotherhood of the Yard!
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Private Klink]
#2966
09/16/06 02:37 PM
|
Joined: Sep 2006
Posts: 44
Cookie Monster
OP
Lap Dog
|
OP
Lap Dog
Joined: Sep 2006
Posts: 44 |
Just send them an Email, I might sound demanding, but I'm just comparing the LE with a basic CT from Rats, as first production run, it should be better or at least equal to its brothers. I will try to get pics up, but if I peal the rubber, I can really make a bigger/layered and irregular hole! Thanks. Let see what happens!
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Cookie Monster]
#2967
09/16/06 11:46 PM
|
Joined: Sep 2006
Posts: 169
Patti
Administrator
|
Administrator
Joined: Sep 2006
Posts: 169 |
I am sorry the knife didn't meet your expectations. <img src="/ubbthreads/images/graemlins/frown.gif" alt="" /> I just wanted to let you know that, "Yes" we will exchange it for another knife. We want our knives to meet your expectations, not only in looks but quality. An e-mail has been sent to you in regards to this matter. It is our obligation to keep our guys pleased. <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /> Patti
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Patti]
#2968
09/16/06 11:58 PM
|
Joined: Sep 2006
Posts: 3,533
Gravelface
Junk Yard Dog
|
Junk Yard Dog
Joined: Sep 2006
Posts: 3,533 |
Peppermint Patti to the rescue!!!!!! I knew you were good folks. I am also glad just to see a Mod participate!
Last edited by Gravelface; 09/16/06 11:59 PM.
EMail if you have a spare 460!!!!
JYD# 2
|
|
|
Re: Some Problem with my LE Scrapper
[Re: Gravelface]
#2969
09/17/06 12:59 AM
|
Joined: Sep 2006
Posts: 46,637
Private Klink
Junk Yard Dog
|
Junk Yard Dog
Joined: Sep 2006
Posts: 46,637 |
I am really glad to such a quick and positive response! Now, about the next model to be released ........
Junk Yard Dog #1 Moderator/Leader of the Pack Good night Mrs. B, wherever you are! Long Live the Brotherhood of the Yard!
|
|
|
|
|
|