Thanks for the offer to tap your experience. I replied with some specifics, but you're right -- for the most part things are stable. My boss is currently working on a more robust content management system for the Internet Services folks, who are the source of much of the support work.

Additionally, plans are to move most (perhaps even all) of the Unix server tasks we've been doing in-house (Web servers and internal/external DNS) to a hosting company. We've evolved into more of a Microsoft shop and the volume of web traffic we handle doesn't really warrant owning multiple racks of servers we've purchased, pay maintenance on, and have to replace periodically. We'll get better power and connectivity redundancy through a hosting company than we've ever had on site and can adjust bandwidth to our actual needs rather than having to buy year-round based on our peak seasonal requirements.

While I expect that the Unix support to be a pain in the short-term, it should decrease as we implement the new CMS and hosting plans. Finally, if something neither I nor my boss can handle occurs, I've been told that we can get consultant $ for specific incidents (but not long term -- our Unix admin was an on-site contractor for over two years), so I should be OK.