I'm not a member of this forum, but if anyone is it might be worth giving a little direction. I could understand this individual's frustration, however it does seem as though he started bad-mouthing before even attempting to contact Renee. I know from experience that if Renee was contacted she would respond in a timely manner...

http://zombiehunters.org/forum/viewtopic.php?f=33&t=63019