| 
 
 
 Who has the best customer service????
 #144825
10/30/07 03:52 PM
 | 
 
Joined:  Nov 2006 
Posts: 215  
PSG1
 
OP
Mutt 
 | 
 
OP
 
Mutt 
Joined:  Nov 2006 
Posts: 215  | 
This should include if you have experience with contact info, telephone calls, emails, shipping time, web site interaction and so on.  Who rates the best? 
 
  
I love my country but fear my government.
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: PSG1]
 #144826
10/30/07 03:55 PM
 | 
 
Joined:  Sep 2006 
Posts: 4,489  
Paul the Brit'
 
Junk Yard Dog 
 | 
 
 
Junk Yard Dog 
Joined:  Sep 2006 
Posts: 4,489  | 
Dealt with Busse, dealt with the yard. 1-0 to the yard, easy.. Not had much to do with Swamp Rat as the BR is history. 
 
 
JYD #3 Poor, but still dreaming of a sage and black SOD CG...   
 
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: Paul the Brit']
 #144827
10/30/07 03:57 PM
 | 
 
Joined:  Sep 2007 
Posts: 2,438  
din
 
Banned 
 | 
 
 
Banned 
Joined:  Sep 2007 
Posts: 2,438  | 
nordstrom's.  oh, you mean knife-wise.  hrmmm... 
 
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: din]
 #144828
10/30/07 04:19 PM
 | 
 
Joined:  Feb 2007 
Posts: 8,297  
Rainwalker
 
Junk Yard Dog 
 | 
 
 
Junk Yard Dog 
Joined:  Feb 2007 
Posts: 8,297  | 
They've all been great in my dealings so far.
  I'm kinda partial to SYKCO though, so they get my vote. <img src="/ubbthreads/images/graemlins/cool.gif" alt="" /> <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" /> 
 
  
JYD#35 Dog Walkin in the Rain
 |  
 
 | 
 
 
 | 
 
 
 Post deleted by Private Klink
[Re: Rainwalker]
 #144829
10/30/07 04:29 PM
 | 
 
| 
Anonymous
 Unregistered 
 | 
 
| 
 Anonymous 
Unregistered 
 | 
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
 #144830
10/30/07 04:44 PM
 | 
 
Joined:  Feb 2007 
Posts: 14,586  
Horn Dog
 
Junk Yard Dog 
 | 
 
 
Junk Yard Dog 
Joined:  Feb 2007 
Posts: 14,586  | 
I have had to wait months for Busses from ganzas. I have gotten them in two days from the store. When they are in stock all of the Busse brands are shipped quickly. I've never had to return one, but Dan Melone did and they made it right. I think they are all very customer oriented. 
 
  
Horned, dangerous, and off my medication.
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: Horn Dog]
 #144831
10/30/07 06:58 PM
 | 
 
Joined:  Sep 2006 
Posts: 1,279  
Rat Finkenstein
 
Junk Yard Dog 
 | 
 
 
Junk Yard Dog 
Joined:  Sep 2006 
Posts: 1,279  | 
I voted Busse because they are all in the Busse Family, and I have never had a bad experience with any branch. 
 
  
Signature line-> ______________________________
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: Rat Finkenstein]
 #144832
10/30/07 08:09 PM
 | 
 
Joined:  Oct 2006 
Posts: 1,769  
Jerrwhy
 
Junk Yard Dog 
 | 
 
 
Junk Yard Dog 
Joined:  Oct 2006 
Posts: 1,769  | 
I voted for the Scrapyard. Dan and Patti have been very fast in their dealing with me. I'm still waiting for a few responses from the swamp. 
 
  
Klaatu... verada... necktie
The 16th Dog!
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: Jerrwhy]
 #144833
10/30/07 09:18 PM
 | 
 
Joined:  Feb 2007 
Posts: 522  
bigocean
 
Scrapper 
 | 
 
 
Scrapper 
Joined:  Feb 2007 
Posts: 522  | 
Busse, because there's actually a number to call... 
 
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: bigocean]
 #144834
10/30/07 09:21 PM
 | 
 
Joined:  Sep 2007 
Posts: 2,438  
din
 
Banned 
 | 
 
 
Banned 
Joined:  Sep 2007 
Posts: 2,438  | 
sure there's a number, but you know that people only call it to talk to amy. 
 
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: din]
 #144835
10/30/07 09:24 PM
 | 
 
Joined:  Feb 2007 
Posts: 522  
bigocean
 
Scrapper 
 | 
 
 
Scrapper 
Joined:  Feb 2007 
Posts: 522  | 
That's part of customer service... <img src="/ubbthreads/images/graemlins/eek.gif" alt="" /> <img src="/ubbthreads/images/graemlins/crazy.gif" alt="" /> <img src="/ubbthreads/images/graemlins/wink.gif" alt="" /> 
 
 |  
 
 | 
 
 
 | 
 
 
 Re: Who has the best customer service????
[Re: PSG1]
 #144836
10/30/07 09:27 PM
 | 
 
Joined:  Feb 2007 
Posts: 3,575  
Bors
 
Junk Yard Dog 
 | 
 
 
Junk Yard Dog 
Joined:  Feb 2007 
Posts: 3,575  | 
What about Cold Steel?
 
 
 
 
 
 
 
 
 
 
 
   <img src="/ubbthreads/images/graemlins/wink.gif" alt="" /> 
 
  
JYD#14
Do you need one, of course you do it's a knife and you like knives.....
 |  
 
 | 
 
 
 | 
 
 
 
 
 |  
 
 |