I need to vent, if this is out of line, please remove this posting mods.

So, my in-laws are stuck in Denmark because Newark airport is all snowed over, fair enough, not Orbitz' fault.

But I called the airline, who told me to call Orbitz, who then told me to call the airline. I called the airline again, and they say Orbitz locked the record so they couldn't help me, no matter how much they wanted to.

Time in queue at the airline: 5 minutes
Time in queue at Orbitz: 2 hours

I'm really <img src="/ubbthreads/images/graemlins/banghead.gif" alt="" /> <img src="/ubbthreads/images/graemlins/banghead.gif" alt="" /> <img src="/ubbthreads/images/graemlins/banghead.gif" alt="" /> <img src="/ubbthreads/images/graemlins/banghead.gif" alt="" /> <img src="/ubbthreads/images/graemlins/banghead.gif" alt="" /> <img src="/ubbthreads/images/graemlins/banghead.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> right now.

Sitting in a phone queue for Orbitz again, no music or anything else to let me know if the line is still even open.

Next time I'm booking straight through the airline, would have been pretty much the same price.