With due respect to your problem, I wish I could get shipping that cheap.
I'd be happy to pay twice or three times at those prices.

International shipping (to Australia) - $39.95!

With regards your email not being replied to, try a personal message on these boards.

Patti's email client seems to have fairly aggressive (or maybe plain dumb) spam filtering characteristics.

Several of my messages sent from my gmail account have ended up in her spam folder, so if you are not getting replies, try another means of communications. I think the problem is very likely Patti's spam filters, becase when she does see a messgae she seems to repsond promptly, in my limited experience.