I don't know if Y'all are a "Fortune 500" company, a Million dollar company or a Thousand dollar company. You interact with your customers, on OUR level. You don't put on airs or look down on us. You treat US the way we think we should be treated by ANY company we have dealings with. Running a business, any business, is an all day project, EVERY day.
You have built a very loyal following for your company, because you make FANTASTIC blades, and yes also because we know that we can ask "The Company President" and KNOW that he will respond personally. That in and of itself genders loyalty among your customer base. AND it also will spread more by word of mouth from your loyal customers as we continue to shout from the rooftops the great products, indeed the great company Scrapyard Knives and all the Busse Kin knives are.
Thank you Dan for building a company that is more interested in it's product AND customers than the (Not so much any more) almighty Dollar.
Last edited by SkunkHunter; 02/08/20 12:04 AM.