#3
CUSTOMER SERVICE
oh my God,a company that actually gives a rats a$$ about its customers is so refashioning in this day of age.
the "bottom line" doesnt seem to be the bottom line with scrapyard knives.we've all had frustrating times on the phone with with some customer service rep of whatever big corporation it is were calling,getting put on hold,transferred and given the run-around while in the long run probably getting nowhere concerning whatever problem it is we had.
i've dealt with people over the phone at all 3 of the busse kin shops and it is always a breath of fresh air.
and while it was a freak thing i have had 2 warranty issues with busse kin and one of them was with scrapyard knives.i was taken extremely good care of and in good time.
i really respect them for the way they handle business and treat their customers/fans/followers