Sierra Trading Post has pissed me off.

I ordered my new boots last week. I was all excited about getting my new Asolos so I could go hiking again. I called them today to check on my order. I was told that thee was a discrepancy with the billing address and that my order was on hold. My mistake. Then I was told that they had sent me two emails concerning the hold on my order over the last week. I did not receive these emails. I confirmed my email address to be sure the emails had been directed correctly. I was told they had the correct address. That's kind of strange, since I received two flyers from Sierra during the same amount of time. I was told that the problem must have been on my end and that my email server must have magically denied emails only from Sierra Trading Company and only on the specific days on which these notices of the hold on my order had been sent.

If I had received notification I could have used one of the 30% off flyers I got this week. Instead, the boots I ordered last week won't even ship out until next Monday because their warehouse is closed on Saturdays. I had to add an extra $10 for expedited shipping just so I could be sure it wouldn't take more than 2 weeks to get my goodies. My time is very valuable to me. I have an erratic schedule and I have to take advantage of the opportunities to be outdoors when they present themselves to me. Because of this I will have to burn an entire week that I could have been hiking and having fun. I generally have had better service from random people on Ebay that don't even have a company's reputation to uphold.

Last edited by StabbyJoe; 06/26/09 07:55 PM.

If I can make it dark, I can make it light. I am Crazy Dog.