I spoke with Sierra Trading Post again today. Despite what I was told last week, they said they were able to get my order out on Friday, so it should be here Tuesday. Even though we had confirmed my email address last week, we were able to find an error in it today. I was also allowed to use one of the better 30% off coupons rather than my original 20% off coupon. The lady on the phone was very helpful and apologetic this time. AFAIC Sierra Trading Post has made this right with me, pending the arrival of my gear. <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />