I always sharpen mine when I get them. But with that said I have received one from the yard that was dull as can be. I could press it into my skin and draw it across my palm without a scratch. Several members received dull blades as as well and it was all from the same person that did the sharpening. I ended up taking mine to a local sharpener to get a good edge on it and finished it up myself. I could shave my face with it if I didn't mind a trip to the ER for a missing nose or cheek.

I let Renee know that several of us had an issue with knives sharpened by a particular individual and hopefully he recieved some better training. Face it some people can't sharpen to save their lives and sometimes you have a bad day even when you are a blade sharpening Guru.

I will say they back their warranty and they will take care of you.