Hate to hear that Vic. My in-law are HVAC and they are crazy busy here in OK. I know you said it was a new one. Send me the details and I will ask my BIL or FIL--make sure and tell me the make and model.

The other day they had a call and they took care of it. At the vent it was blowing 63 degrees. House was at 85 in the evening and she threw a fit. FIL went back out and showed her the thermometer. Problem was it was 115 here and her house had no air for a few days, and the size of the duct work was old not to mention the unit was too small for the size of her house.

MB, I would be livid. Hope it works out.