I don't know if anyone else has been looking at these but I have been in the market. After looking around I was going to buy one from POF. After talking with a sales person who was just rude and an out and out jerk I went with a Bushmaster. The Bushmaster is on the same platform as the POF. I hate to trash a company but if they treat you like that when you are just trying to buy there product a warranty issue would be hell. I guess they don't need my $1000.00 plus that I was going to spend. Where has customer service gone? I can say that the Busse companies have always done me well. I have a couple of the POF HK copies that I love but I believe they will be my last one that I buy.

well my experience has been that customer service, by and large, is something most companies don't want to spend money on. it's a real shame. for what a company would have to spend on training and hiring better people, they could get back ten fold in loyal customers.

Luckily there are a few companies like the Busse family that still remember without customers, they wouldn't have a business.

I agree! Same reason I will never order anything from Botach. Customer service goes more than a long way with me.

I migrated all of our cell business away from Sprint (about $250,000/yr) becauase their customer service was horrific. The sad part if that I told our corp sales guy I was going to do this and he said he understood why.

I will know more soon, as i am looking at the SBR forms now...

I find most people won't pay for good service. If there is a small store with good service they get pushed out by the Wallmarts. The only place you seem to find good service is specialty stores like knife shops etc or online. We do have a few throwbacks here in my town. I was just at a private western wear store looking at a Duster (a type of cowboy overcoat) and the service was excellent. Funny how I can't get a good motorbike coat for 600 miles but we have a great horse riding gear store right downtown. A nice duster should work just as good on a bike as a horse also The outlaw Josie Wales is on TV.

I am looking at building my next AR. I want to build something with some precision. I'm thinking about a RECCE build. I thought about going the way of a piston upper. However, I just don't know. The AR design is proven as long as you do you part when it comes to housekeeping. So I'll do what I always do an research the subject to death.


Peace
Jerry