my PM thing has been blinking for about 3 days straight. When I put my cursor over it, it says I have 1 new message, but I've checked it probably 20 times and I can't get it to go away. is anybody else having this problem?

its kind of annoying becuase I am mid-proxy and I keep thinking I might really have a new message <img src="/ubbthreads/images/graemlins/crazy.gif" alt="" />

I had that issue about a week ago, but it's gone now. Maybe it moved on to you?

You've cursed me Ted! <img src="/ubbthreads/images/graemlins/tongue.gif" alt="" /> I'm gonna need some of your steel to excorsize it <img src="/ubbthreads/images/graemlins/crazy.gif" alt="" /> <img src="/ubbthreads/images/graemlins/grin.gif" alt="" />

ugh...

I kinda need to vent, guys. Not to flame SY or anything but... customer service? do they understand the term? Not only has it been 5 weeks already since I ordered my knife, but they STILL can't figure out whats going on with my order. I know everyone here talks about how "back in the beginning, we'd be happy with a 4-6 week wait", but its not "back in the beginning" anymore, and most companies can get things together a lot faster than this. Back when they were moving, I was fine with waiting 3-4 weeks to have an email answered. But now, when the business is settled, it's still been over a week since patti told me she'd "look into it". I sent them a PM, and we'll see if that gets a response. They're knives may be great, and you all on the forums are the best, but this is just getting unreasonable. When I had massive problems with my ranger order, Justin took care of EVERYTHING, and always responded within 24 hours (usually less) to my emails, and I could call him whenever I wanted. And from the looks of things, he has even less help around the shop than SY. I mean, the appeal for knives like Ranger, SY, SR, and Busse has always been about 50/50 between the great knives and the great customer service, but... that hasn't been my experience AT ALL


sorry, I love the yard dearly, but I just needed to vent. Its hard to know that you scored, and then just feel like you're talking to a wall when you try and get some help from the company


Peace
-Cloak

is it possible the mail lost your order?
doesn't that ahppen?
and if so can patti track the orders?

I'm not asking you cloak, more like ted and the other guys...
cause I remember some people worrying about the mail losing their order...
but maybe that was colone and he was worrying because international shipping or something.

idk.
I'd probably be pretty upset too cloak.
sorry to hear about that.

thanks emf, I've cooled down a bit, prolly just the combo of being sick and not having my new steel

but I'm still holding out hope that patti will answer my PM. Another thing to note, they still haven't taken the money out of my account, so I don't believe it was lost in the mail

They said 6 weeks. Its been 5. There is nothing to be upset about. You shouldn't even need to be asking. You've had multiple reassurances. If week 7 comes, that is when you should contact patti. You will know they are done when Dan tells us about the next run at the store. You will get one.

yeah... you were all told 6 weeks actually.
good catch darkaether.

but I think the mail does loose them sometimes!
<img src="/ubbthreads/images/graemlins/laugh.gif" alt="" />
maybe...

Hey guys, been busy all weekend.

Gave my hook some work. I didnt think to take pictures.

eta to ash tomorrow <img src="/ubbthreads/images/graemlins/crossfingers.gif" alt="" />

awesome. what colors did you get?

i've been wrapping my ruck looking for the best solution to its missing rear talon/pommel