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 Re: Customer Support seems to be ignoring me, advi
[Re: scrappy]
#215909
03/17/08 05:17 PM
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Joined: Mar 2007
Posts: 15,885
WhichDawg
Junk Yard Dog
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Junk Yard Dog
Joined: Mar 2007
Posts: 15,885 |
Hey Splat! Welcome to the Yard. good to see you hombre, your in Jerseyboy, you should be fine (I hope) didn't I tell you they were moving?! <img src="/ubbthreads/images/graemlins/doh.gif" alt="" />
JYD#18
"Server Slayer"
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Re: Customer Support seems to be ignoring me, advi
[Re: WhichDawg]
#215910
03/17/08 05:31 PM
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Joined: Mar 2008
Posts: 18
Splat
Pound Puppy
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Pound Puppy
Joined: Mar 2008
Posts: 18 |
WD, I guess I missed that part. <img src="/ubbthreads/images/graemlins/laugh.gif" alt="" />
Splat
Life out here is all war, comedy, and porn.
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Post deleted by Private Klink
[Re: Splat]
#215911
03/17/08 05:58 PM
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Anonymous
Unregistered
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Anonymous
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Re: Customer Support seems to be ignoring me, advi
#215912
03/17/08 06:20 PM
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Joined: May 2007
Posts: 2,267
Jim
Junk Yard Dog
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Junk Yard Dog
Joined: May 2007
Posts: 2,267 |
I'd also have liked a bit more info about "anticipated" delivery dates. However, I also understand that some people would take that as a promise rather than a guess, and get mad if dates slip. So, while I understand why it happens, it doesn't prevent daily disappointment at not having a package, even though it's unlikely that I should look for one yet.
JYD #60
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Post deleted by Private Klink
[Re: Jim]
#215913
03/17/08 06:29 PM
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Anonymous
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Anonymous
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Re: Customer Support seems to be ignoring me, advi
#215914
03/17/08 08:01 PM
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Joined: Sep 2006
Posts: 47,499
Private Klink
Junk Yard Dog
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Junk Yard Dog
Joined: Sep 2006
Posts: 47,499 |
Good advice! <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" /> Once they start arriving, people will post something - I know that I will!!! <img src="/ubbthreads/images/graemlins/grin.gif" alt="" />
Junk Yard Dog #1
Moderator/Leader of the Pack
Good night Mrs. B, wherever you are!
Long Live the Brotherhood of the Yard!
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Re: Customer Support seems to be ignoring me, advi
[Re: Private Klink]
#215915
03/17/08 09:22 PM
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Joined: Oct 2006
Posts: 4,007
DMelone
Junk Yard Dog
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Junk Yard Dog
Joined: Oct 2006
Posts: 4,007 |
The way SY works is all knives come to me first for distribution. For some reason I have found way too many problems to send them out to the customers so I have had to use all of these now defunct blades. Sorry for the confusion and the wait. <img src="/ubbthreads/images/graemlins/grin.gif" alt="" /> <img src="/ubbthreads/images/graemlins/grin.gif" alt="" /> <img src="/ubbthreads/images/graemlins/grin.gif" alt="" /> <img src="/ubbthreads/images/graemlins/grin.gif" alt="" /> No worries Cloak, we all wory about our knives from time to time.
JYD #13!!! "Nobody knocks off an old man in my neighborhood and gets away with it." - The Burbs
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Post deleted by Private Klink
[Re: Private Klink]
#215916
03/17/08 09:25 PM
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Anonymous
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Anonymous
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Re: Customer Support seems to be ignoring me, advi
#215917
03/18/08 01:44 AM
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Joined: May 2007
Posts: 2,267
Jim
Junk Yard Dog
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Junk Yard Dog
Joined: May 2007
Posts: 2,267 |
It always seemed a bit odd to me, but I usually received knives as quickly as anyone else in the Yard. I live in Indiana (near Louisville, KY), which is a long way from Spring, TX -- perhaps it's a delivery hub for the USPS too. Louisville calls its airport "International", but that's technically only true if you're a UPS package.
JYD #60
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Re: Customer Support seems to be ignoring me, advi
[Re: Jim]
#215918
03/18/08 02:06 AM
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Joined: Feb 2007
Posts: 3,603
Kraz
Junk Yard Dog
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Junk Yard Dog
Joined: Feb 2007
Posts: 3,603 |
And Happy B-Day Dan M!! <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /> <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
F5 like you mean it! JYD #15
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Re: Customer Support seems to be ignoring me, advi
[Re: Kraz]
#215919
03/18/08 04:45 AM
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Joined: Feb 2008
Posts: 20
verbal213
Pound Puppy
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Pound Puppy
Joined: Feb 2008
Posts: 20 |
Shouldn't an email also go out stating that the knives have shipped? I know that I read that somewhere and since they are using USPS Click N Ship an email notification is automatically an option.
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Re: Customer Support seems to be ignoring me, advi
[Re: verbal213]
#215920
03/18/08 04:51 AM
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Joined: Feb 2007
Posts: 15,879
ColdOne
Junk Yard Dog
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Junk Yard Dog
Joined: Feb 2007
Posts: 15,879 |
The way the store is currently setup, Patti has to manually mark the order as shipped & then the store notifies you. We don't get a tracking number unfortunately, however it is something they indicated they would work on!
JYD#10
Blade '08 - I challenge coined Dan Busse and WON!
Blade '10 - The score is now 2-0!
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