I never really did see many personnal attacks on this forum...
???
if you saw any of my posts as attacks I'm really sorry, well can you really blame me for being defensive?
and I tried to make the post not sound like a personnal attack, although it does sound like one.
I guess I'm just a little over sensitive, but when someone starts talking about how unprofessional and unreputable of a bussiness scrapyard is (on their own forum!) I almost feel it's a personnal attack on me.
(even though it's not)

and also, if you're going to maybe complain a little, you might want to give more details, because if you don't it leads to people questioning your post.
maybe you thought you gave enough, but at first you really didn't for me at least.

and thats why I assumed you didn't know what was going on, because I didn't really have enough info.

also, no need to pitty me, I've never experienced that kind of customer service before.
probably because latley the yard has been growing soooo rapidly and my last release I got in on was the yardkeeper.

I know they have been really busy SINCE the DFCG release (thats when things started to move way too fast and get pretty confusing for most people)
and that it might just be time for patti to get some help around here!
<img src="/ubbthreads/images/graemlins/laugh.gif" alt="" />


well I hope everything works out.
and also, sorry that I was a little too (wayyyyy too) sensitive on the issue.
obviously, I'm a little.. um... slow.
so thanks for bearing with me and informing me.
(because I really felt I should have been informed)

<img src="/ubbthreads/images/graemlins/laugh.gif" alt="" />

emf, it's best you just let this go and not comment anymore. It's only making it worse. <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /> Normally, a company does not charge the credit card until the product ships(cc company policy) however if they used Paypal to pay then the money is immediately removed from the buyers account. Just an FYI.

For what it's worth I think they have a legitimate beef with Scrapyard. I have had to go to extraordinary lengths to get a reply. Scrapyard has a VERY aggressive SPAM filter and I was not able to get an email through to them from any of my six email accounts. They really do need a phone number to call for customer service or remove the SPAM filters and deal with all the junk mail.

jforbush and sketchbag, I'm sorry this has happened to you, but Dan and Patti are good people and will take care of you. I'm sure they will work to correct the bugs in the ordering system and customer support as well.

okay, I knew someone would correct me.
and I'm done making comments.
<img src="/ubbthreads/images/graemlins/laugh.gif" alt="" />

thanks for all the added (and correct) info.
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the fellas here on the Yard busted my balls a while back for constantly whining about missing out... here is what i learned... when you are a fan of the best knives made, and though there arent thousands of us, there are dedicated to the death fans of this knife co. and with that kinda following, you are going to miss out form time to time... dont bitch or whine like i used to. it just causes unrest on the Yard and its a better place without it man. im not busting your balls im just saying man, i feel your frustration, just hang in there... im with ya.. hell we are all with you when we miss a knife release. but you will get yours sooner or later.

Wow. Been a busy thread! <img src="/ubbthreads/images/graemlins/wink.gif" alt="" />

EMF - You totally missed sketchbag's point. His major, very valid complaint is the outstanding DF refund.

Sketchbag - Really glad to hear the refund is being processed. When you pay by CC through the store here, your card isn't actually charged until Patti processes your order. There is a preauth done, however it doesn't actually post a charge to your card. You are just giving Patti permission to ding you when the time comes. With paypal you send the money right away & then Patti has to manually do a refund.

You will find a lot of fans of both the products & the service here. This stems from dealings with both Dan & Patti. The community as a whole supports itself here & I believe the intention of most was to hopefully reassure you that things will get them selves sorted out out! <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /><img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />

pretty much...
<img src="/ubbthreads/images/graemlins/laugh.gif" alt="" />
and BTW thats (the second bolded part) what I was so desperatley trying to explain.
(although I doubt anyone could understand it)

Ahhh... I see now. I know that feeling. Not good at all.

I had 400 dollars on hold for a gun that was suppose to get repaired but didn't. Took 6 months to get every penny back. No dealings with the company cause they wouldn't refund me either. Credit card company did most of the financial fiasco.

Back to the OP -
I still haven't gotten my DMDC order yet, and my credit card hasn't been hit.

Anyone else still waiting on thiers?

I'm thinking everything is still good, but it's been a few weeks, and am yearning for assurances if nothing else ;-)

Thank you sir! You da' man!

I got in the first go-around, just wasn't sure which batch mine would be in. Best to be another couple of weeks out than not at all!

The one month update. One month since I ordered and paid through paypal. Nothing yet.


I remember the first Busse family knife I ordered was the ratwieler. It took six months to come...No lie six months.

By the time it came I had like 10 Busse's a few Swampies.

No worries and no regrets. As long as it comes in time for me to take some pics for the contest.