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 Customer service
#374702
11/02/09 08:34 PM
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Joined: Sep 2009
Posts: 13
UphillDoc
OP
Pound Puppy
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OP
Pound Puppy
Joined: Sep 2009
Posts: 13 |
I recently ordered and recieved my first Scrap yard knife. A S5LE. I loved the look and feel of the knife, but was really dissapointed in the sharpness. I said so in a post, and was told to contact Renee and tell her what I thought. I did, and was told to send the knife back right away and they would take care of it! I sent it back, and they returned it RAZOR SHARP, the same week! My hats off to inspector #86 and the rest the Scrap Yard crew. Its refreshing to deal with folks that live up to the hype, and I wanted everyone to know how much I appreciate it. You have a customer for life.
Take care.
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Re: Customer service
[Re: UphillDoc]
#374703
11/02/09 08:46 PM
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Joined: Sep 2006
Posts: 47,518
Private Klink
Junk Yard Dog
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Junk Yard Dog
Joined: Sep 2006
Posts: 47,518 |
Doc - that's something that most of us already know! <img src="/ubbthreads/images/graemlins/wink.gif" alt="" /> I'm glad that you are happy with the way you were treated; now you understand why I always say that they are a GREAT bunch of folks! <img src="/ubbthreads/images/graemlins/grin.gif" alt="" />
Junk Yard Dog #1
Moderator/Leader of the Pack
Good night Mrs. B, wherever you are!
Long Live the Brotherhood of the Yard!
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Re: Customer service
[Re: UphillDoc]
#374704
11/02/09 09:06 PM
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Joined: Sep 2008
Posts: 392
intel440
Mongrel
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Mongrel
Joined: Sep 2008
Posts: 392 |
hands down the best,,and i've been around the block
what makes you madder, the fact i'm right or your wrong
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Re: Customer service
[Re: intel440]
#374705
11/02/09 10:17 PM
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Joined: Dec 2008
Posts: 3,887
P-Easy
Junk Yard Dog
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Junk Yard Dog
Joined: Dec 2008
Posts: 3,887 |
Enjoy every sandwich.
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Re: Customer service
[Re: P-Easy]
#374706
11/02/09 11:16 PM
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Joined: Jun 2007
Posts: 376
J_R
Mongrel
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Mongrel
Joined: Jun 2007
Posts: 376 |
Glad to here it, the Busse family has always treated me right too. Too many companies are completely apathetic when it comes to customer service. Not that I'm bitter about something at the moment <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" /> <img src="/ubbthreads/images/graemlins/mad.gif" alt="" />
Prior Planning Prevents Piss Poor Performance
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Re: Customer service
[Re: J_R]
#374707
11/02/09 11:26 PM
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Joined: Aug 2009
Posts: 421
Mugsy6
Mongrel
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Mongrel
Joined: Aug 2009
Posts: 421 |
Youre in the right place. Great to hear. Thanks for the post Doc.
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Re: Customer service
[Re: J_R]
#374708
11/02/09 11:26 PM
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Joined: Mar 2008
Posts: 4,725
banana-clip
Junk Yard Dog
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Junk Yard Dog
Joined: Mar 2008
Posts: 4,725 |
Thats awesome.
I found out from personal experience the customer service is top-notch here.
JYD #85
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Re: Customer service
[Re: banana-clip]
#374709
11/02/09 11:34 PM
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Joined: Oct 2008
Posts: 60
Jac The Slayer
Pooch
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Pooch
Joined: Oct 2008
Posts: 60 |
The best in the business. Nothing but praise.
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Re: Customer service
[Re: Jac The Slayer]
#374710
11/02/09 11:56 PM
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Joined: Dec 2008
Posts: 3,198
Art
Junk Yard Dog
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Junk Yard Dog
Joined: Dec 2008
Posts: 3,198 |
I can honestly say the Yard goes above and beyond.
We wouldn't be so post happy with 300+k of praise.
JYD #66
Endure to the End
Long live the Brotherhood of the Yard
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Re: Customer service
[Re: Art]
#374711
11/03/09 12:21 AM
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Joined: Sep 2009
Posts: 1,738
Walker
Junk Yard Dog
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Junk Yard Dog
Joined: Sep 2009
Posts: 1,738 |
I have not had any problems with any of my Scrap Yard knives. It's the quality of the knives and the integrity of the company that sold me since discovering them earlier this year. <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
JYD #104
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Re: Customer service
[Re: Walker]
#374712
11/03/09 12:35 AM
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Joined: Jun 2007
Posts: 3,051
Wiggitty
Junk Yard Dog
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Junk Yard Dog
Joined: Jun 2007
Posts: 3,051 |
are there any other inspectors other than 86? I think that's who has inspected every knife i've ever gotten. Dan, Renee and the crew take care of their own.
Alcohol Tobacco & Firearms should be a convenience store, not a Government Agency.
JYD.45
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Re: Customer service
[Re: Wiggitty]
#374713
11/03/09 01:10 AM
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Joined: Jul 2007
Posts: 684
Implume
Scrapper
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Scrapper
Joined: Jul 2007
Posts: 684 |
Welcome to the Yard, UphillDoc.
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