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 Re: I broke my first Knife :(
[Re: MikeTheKnife]
#739056
11/27/12 03:38 PM
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Joined: Jun 2011
Posts: 12,736
gun dog
Junk Yard Dog
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Junk Yard Dog
Joined: Jun 2011
Posts: 12,736 |
Shocked is a under statement!
Any day I'm above the grass and I'm not a zombie is a good day! JYD#138
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Re: I broke my first Knife :(
[Re: gun dog]
#739057
11/28/12 01:19 AM
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Joined: Aug 2011
Posts: 1,032
drbarnes
Junk Yard Dog
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Junk Yard Dog
Joined: Aug 2011
Posts: 1,032 |
dont move your firewood, it bugs me
I saw that on a bumper sticker...
sorry about the bad luck but scrapyard stands behind their products!
JYD # 146
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Re: I broke my first Knife :(
[Re: drbarnes]
#739058
11/28/12 01:39 AM
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Joined: Apr 2010
Posts: 1,570
sf45acp
Junk Yard Dog
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Junk Yard Dog
Joined: Apr 2010
Posts: 1,570 |
Outstanding customer service, I still have my Dog Father to send in for their look over. My chip in the DF is know where near what you have but is still requiring special attention. I need to get off my backend and get that into the masters.
History, in general, only informs us of what bad government is. (Thomas Jefferson)
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Re: I broke my first Knife :(
[Re: sf45acp]
#739059
11/28/12 03:07 AM
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Joined: May 2011
Posts: 1,037
tedsterosa
Junk Yard Dog
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Junk Yard Dog
Joined: May 2011
Posts: 1,037 |
I wouldn't want that to happen to any other knife. Some other company would make some excuse. You can't beat scrapyard's warranty.
JYD #181
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Re: I broke my first Knife :(
[Re: tedsterosa]
#739060
11/28/12 04:45 AM
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Joined: Feb 2012
Posts: 1,138
WinterWolf
Junk Yard Dog
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Junk Yard Dog
Joined: Feb 2012
Posts: 1,138 |
JYD #180
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Re: I broke my first Knife :(
[Re: WinterWolf]
#739061
11/28/12 05:10 AM
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Joined: Oct 2006
Posts: 1,436
David Brown
Junk Yard Dog
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Junk Yard Dog
Joined: Oct 2006
Posts: 1,436 |
sorry to hear about your troubles. But man that Dan is on it though, talk about fast Cust Serv. wow. That is why my hard earned dough go to Ohio <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />
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Re: I broke my first Knife :(
[Re: David Brown]
#739062
11/28/12 07:28 AM
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Joined: Oct 2008
Posts: 116,532
SkunkHunter
Junk Yard Dog
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Junk Yard Dog
Joined: Oct 2008
Posts: 116,532 |
And not only quick customer service, but customer service from THE COMPANY OWNER! THAT's why we like The Dumpster Divers Wares! <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
A Little Paranoia Will Keep
You Safe (ALPWKYS)
Be a Sheepdog
JYD#105
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Re: I broke my first Knife :(
[Re: Dumpster Dan]
#739063
11/28/12 06:05 PM
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Joined: Aug 2012
Posts: 1,182
grunt soldier
Junk Yard Dog
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Junk Yard Dog
Joined: Aug 2012
Posts: 1,182 |
Please send the knife back and we will replace it. I am sorry for the trouble...some things just happen, but this is why we have such a strong warranty
Dan and this is what sets them apart from other companies. absolutely awesome customer service!! sucks about the knife but like you said out of thousands and thousands of blades there is bound to be a lemon here or there.
JYD# 165
I love hard use knives. in all steels, sizes, and shapes.
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Re: I broke my first Knife :(
[Re: grunt soldier]
#739064
11/29/12 10:11 PM
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Joined: Mar 2008
Posts: 2,374
snotpig
Junk Yard Dog
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Junk Yard Dog
Joined: Mar 2008
Posts: 2,374 |
Please send the knife back and we will replace it. I am sorry for the trouble...some things just happen, but this is why we have such a strong warranty
Dan and this is what sets them apart from other companies. absolutely awesome customer service!! sucks about the knife but like you said out of thousands and thousands of blades there is bound to be a lemon here or there. +1 ^^^^ This is why we came here and this is why we are still here!!
JYD #68
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Re: I broke my first Knife :(
[Re: MikeTheKnife]
#739065
11/29/12 11:34 PM
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Joined: Aug 2010
Posts: 263
cut it out
Mongrel
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Mongrel
Joined: Aug 2010
Posts: 263 |
That's too bad about your new knife , but as you say I'm guessing it's a flaw in the blade stock from the supplier .
This is why my chopper of choise is a Dogfather and I'm on the hunt for a Scrapper 6 as my allrounder . It's because hearing of a Scrap Yard knife failing is so very rare that everyone is shocked . Not to mention the Scrap Yards great warrantee and Dan always being RIGHT on top of it "if" you ever need it . Lucky for you! Your scrapper 6 ships tomorrow!! <img src="/ubbthreads/images/graemlins/shocked.gif" alt="" />
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Re: I broke my first Knife :(
[Re: cut it out]
#739066
11/30/12 01:00 AM
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Joined: Jun 2011
Posts: 12,736
gun dog
Junk Yard Dog
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Junk Yard Dog
Joined: Jun 2011
Posts: 12,736 |
When does mine ship??? <img src="/ubbthreads/images/graemlins/wink.gif" alt="" />
Any day I'm above the grass and I'm not a zombie is a good day! JYD#138
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Re: I broke my first Knife :(
[Re: gun dog]
#739067
11/30/12 01:22 AM
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Joined: Nov 2008
Posts: 13,668
sumoj275
Junk Yard Dog
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Junk Yard Dog
Joined: Nov 2008
Posts: 13,668 |
Ouch, but that happens and that is why we get our blades from the Yard, Swamp, and Busse. Customer service at its finest!
Men you can't trust, women you can't trust, beasts you can't trust, but Bussekin steel you can trust
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