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 Re: I broke my first Knife :(
[Re: Dumpster Dan]
#739080
12/02/12 06:26 AM
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Joined: Jul 2009
Posts: 341
JavaDog
Mongrel
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Mongrel
Joined: Jul 2009
Posts: 341 |
Please send the knife back and we will replace it. I am sorry for the trouble...some things just happen, but this is why we have such a strong warranty. Dan And this is why we keep coming back. Best knives, best customer service and best warranty in the industry. Period!
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Re: I broke my first Knife :(
[Re: JavaDog]
#739081
12/04/12 04:12 AM
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Joined: Jun 2011
Posts: 12,736
gun dog
Junk Yard Dog
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Junk Yard Dog
Joined: Jun 2011
Posts: 12,736 |
A guy I know hasn't had good luck but my CS experince has always been above and beyond
Any day I'm above the grass and I'm not a zombie is a good day! JYD#138
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Re: I broke my first Knife :(
[Re: gun dog]
#739082
12/25/12 01:04 PM
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Joined: Jan 2007
Posts: 204
falcon5000
OP
Mutt
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OP
Mutt
Joined: Jan 2007
Posts: 204 |
Sorry for long delay but wanted to do a follow up. I just got back from a 3 week vacation and had a nice replacement 1311 waiting for me in my hold mail. Dan had shot me a replacement very quickly, I had sent the old one out pretty much as I left for vacation and the postmarked new one was pretty much right behind it. I wasn't in a hurry for this one because I have several yard knives I carry but if I was needing it, it was here very quickly.
Thank you Dan for a speedy and quality replacement, Ironically this is the only SCKW that has bit me twice, It was so sharp, I got cut on the first one and the second one I got it again very lightly as well on the counter when I bumped it. Very happy with it and it was a great Christmas gift.
Thank You to all and Merry Christmas!!!!
Everything is possible and failure is not an option.
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Re: I broke my first Knife :(
[Re: falcon5000]
#739083
12/25/12 02:44 PM
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Joined: Jun 2011
Posts: 12,736
gun dog
Junk Yard Dog
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Junk Yard Dog
Joined: Jun 2011
Posts: 12,736 |
Glad to hear you got one! Sounds like the yards knives need to come with a few band aids. I think every kin owner owner I've talked to has been bitten once
Any day I'm above the grass and I'm not a zombie is a good day! JYD#138
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Re: I broke my first Knife :(
[Re: gun dog]
#739084
12/25/12 02:52 PM
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Joined: Jan 2007
Posts: 204
falcon5000
OP
Mutt
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OP
Mutt
Joined: Jan 2007
Posts: 204 |
Most definitely, this one came sharper than all my rat knives,yard knives and busse infi knives put together.
Everything is possible and failure is not an option.
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Re: I broke my first Knife :(
[Re: gun dog]
#739085
12/25/12 05:46 PM
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Joined: Jul 2011
Posts: 1,703
Rasmus
Junk Yard Dog
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Junk Yard Dog
Joined: Jul 2011
Posts: 1,703 |
Great to hear!
Now go show that piece of wood that broke the first 1311 who's the boss.
Having only one pancake, leaves more room for bacon!
JYD#174
"Rasmutt"
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Re: I broke my first Knife :(
[Re: falcon5000]
#903779
02/25/14 01:36 PM
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Joined: Feb 2013
Posts: 1,080
avalenz
Junk Yard Dog
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Junk Yard Dog
Joined: Feb 2013
Posts: 1,080 |
Crazy! Didn't think it was possible to break one.
JYD#188
My Dogs SS5LE, ScrapMuk, Wiener Dog, Mud Puppy, and New pup TBD.
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Re: I broke my first Knife :(
[Re: avalenz]
#905942
02/27/14 01:29 PM
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Joined: Jun 2012
Posts: 2,669
yesh
Junk Yard Dog
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Junk Yard Dog
Joined: Jun 2012
Posts: 2,669 |
Crazy! Didn't think it was possible to break one. He didn't really break it in all fairness, most just damaged the edge pretty good.... 
Junk Yard Dog #152 - Woof!
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Re: I broke my first Knife :(
[Re: falcon5000]
#906008
02/27/14 01:42 PM
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Joined: Feb 2013
Posts: 1,080
avalenz
Junk Yard Dog
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Junk Yard Dog
Joined: Feb 2013
Posts: 1,080 |
JYD#188
My Dogs SS5LE, ScrapMuk, Wiener Dog, Mud Puppy, and New pup TBD.
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Re: I broke my first Knife :(
[Re: avalenz]
#907313
02/28/14 03:25 PM
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Joined: Sep 2006
Posts: 46,673
Private Klink
Junk Yard Dog
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Junk Yard Dog
Joined: Sep 2006
Posts: 46,673 |
Either way, you should be happy to know that the Yard backs their knives with an OUTSTANDING warranty! 
Junk Yard Dog #1
Moderator/Leader of the Pack
Good night Mrs. B, wherever you are!
Long Live the Brotherhood of the Yard!
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Re: I broke my first Knife :(
[Re: falcon5000]
#907569
03/01/14 01:45 AM
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Joined: Jan 2007
Posts: 2,885
scrappy
Junk Yard Dog
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Junk Yard Dog
Joined: Jan 2007
Posts: 2,885 |
Wow, we saw that years ago with a batch do sr77 but this is the only time i have seen it with sr101.
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Re: I broke my first Knife :(
[Re: scrappy]
#907637
03/01/14 06:43 AM
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Joined: Sep 2006
Posts: 46,673
Private Klink
Junk Yard Dog
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Junk Yard Dog
Joined: Sep 2006
Posts: 46,673 |
Life happens!
Junk Yard Dog #1
Moderator/Leader of the Pack
Good night Mrs. B, wherever you are!
Long Live the Brotherhood of the Yard!
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