The only thing I ask of our customers is to be treated fairly. I ask that we be given a first look at any damaged knives that the Yard puts out in order to assess what may have gone wrong BEFORE you post pics and cause numerous orders to be canceled.
Dan, If this testing information had been posted BEFORE the knives went on sale I doubt you would have any canceled orders. Folks had lots of questions about the durability of Busse 154CM before the knives were available. When there is little real information in the market and the first available testing information has an unexpectedly poor result, people will tend to assume the worst. I'm afraid that's just human nature.
I'm a marketer by profession and I market the new technology first and THEN the products that use the new technology. If the customer believes in the new technology then it's an easy leap to believe in the products that are based on the technology.
And thanks Dan for providing the great testing info. <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /> <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
