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Contacting the Yard #1032006 09/23/15 05:04 PM
Joined: Nov 2006 Posts: 3,265 West Virginia cazio OP Junk Yard Dog
OP cazio Junk Yard Dog Joined: Nov 2006 Posts: 3,265 West Virginia	Afternoon all. Has anyone tried contacting the yard? I know they must be crazy busy with production of the new blade going on but I've sent a couple emails and two requests to reset my password for the store and haven't heard back from them. I just want to make sure I get in on the new offering and I need instructions for using paypal. If anyone has used PayPal to order please contact me with some instructions. Thanks Cazio JYD #136 My mother told me if didn't have anything nice to say then don't say anything but that never stopped me before.

Re: Contacting the Yard [Re: cazio] #1032017 09/24/15 02:47 AM
Joined: Oct 2008 Posts: 116,826 S. E. Missouri SkunkHunter Junk Yard Dog
SkunkHunter Junk Yard Dog Joined: Oct 2008 Posts: 116,826 S. E. Missouri	Cazio, I've had the same problem with Busse Combat. I placed my order for the BGASH1 over the phone and nothing since, not even the verification dollar "Ding". I did send a follow up email a couple days ago but as of yet, no response. I'm not to worried and fully believe that it has or will be taken care of. If you’re not Paranoid, You’re not paying attention Be a Sheepdog JYD#105

Re: Contacting the Yard [Re: cazio] #1032038 09/24/15 04:35 AM
Joined: Apr 2014 Posts: 1,153 Southwest Iowa G Grog Junk Yard Dog
Grog Junk Yard Dog G Joined: Apr 2014 Posts: 1,153 Southwest Iowa	I would guess that with the 1095>52100 change they are getting crushed with orders. I think a phone call would be your best bet. Junk Yard Dog #194!

Re: Contacting the Yard [Re: cazio] #1032045 09/24/15 09:36 AM
Joined: Sep 2006 Posts: 6,743 Ohio Dumpster Dan Junk Yard Dog
Dumpster Dan Junk Yard Dog Joined: Sep 2006 Posts: 6,743 Ohio	Originally Posted by cazio Afternoon all. Has anyone tried contacting the yard? I know they must be crazy busy with production of the new blade going on but I've sent a couple emails and two requests to reset my password for the store and haven't heard back from them. I just want to make sure I get in on the new offering and I need instructions for using paypal. If anyone has used PayPal to order please contact me with some instructions. Thanks Cazio Send your email again to Renee and I will give her a heads up. The Trash1 change to SR101 has us buried in the office. Regardless, I got you covered Dan

Re: Contacting the Yard [Re: cazio] #1032046 09/24/15 09:47 AM
Joined: Jun 2011 Posts: 12,739 Southern Ohio gun dog Junk Yard Dog
gun dog Junk Yard Dog Joined: Jun 2011 Posts: 12,739 Southern Ohio	Yeah I called in my BGASH order for 2 and talked to Lexi. I also updated my card info with them but haven't heard anything since then. That was early August if I remember right... Any day I'm above the grass and I'm not a zombie is a good day! JYD#138

Re: Contacting the Yard [Re: cazio] #1032047 09/24/15 09:48 AM
Joined: Jun 2011 Posts: 12,739 Southern Ohio gun dog Junk Yard Dog
gun dog Junk Yard Dog Joined: Jun 2011 Posts: 12,739 Southern Ohio	Going on 7 weeks ago this Friday. Any day I'm above the grass and I'm not a zombie is a good day! JYD#138

Re: Contacting the Yard [Re: cazio] #1032050 09/24/15 11:05 AM
Joined: Nov 2006 Posts: 3,265 West Virginia cazio OP Junk Yard Dog
OP cazio Junk Yard Dog Joined: Nov 2006 Posts: 3,265 West Virginia	Thanks all and especially you Dan, Renee contacted me this morning. I figured you were crushed with orders, so I ordered with my CC as a guest and put a message in the comments section. The customer service is and always has been the best. JYD #136 My mother told me if didn't have anything nice to say then don't say anything but that never stopped me before.

Re: Contacting the Yard [Re: cazio] #1032055 09/24/15 01:39 PM
Joined: Sep 2006 Posts: 47,321 S.W. Missouri Private Klink Junk Yard Dog
Private Klink Junk Yard Dog Joined: Sep 2006 Posts: 47,321 S.W. Missouri	Glad to hear that you're all set Caz! Junk Yard Dog #1 Moderator/Leader of the Pack Good night Mrs. B, wherever you are! Long Live the Brotherhood of the Yard!

Re: Contacting the Yard [Re: cazio] #1032110 09/25/15 09:58 AM
Joined: Sep 2006 Posts: 6,743 Ohio Dumpster Dan Junk Yard Dog
Dumpster Dan Junk Yard Dog Joined: Sep 2006 Posts: 6,743 Ohio	Originally Posted by cazio Thanks all and especially you Dan, Renee contacted me this morning. I figured you were crushed with orders, so I ordered with my CC as a guest and put a message in the comments section. The customer service is and always has been the best. I glad to hear that things are good Dan

Re: Contacting the Yard [Re: cazio] #1033425 10/14/15 03:12 AM
Joined: Sep 2015 Posts: 34 Denmark A Akalias Lap Dog
Akalias Lap Dog A Joined: Sep 2015 Posts: 34 Denmark	What is the best way to contact the Yard? I have a import permit (Denmark probably have the most strict knifelaw in the world), that I would like to be shipped together with my Trash1 So I don't risk it's getting confiscated by customs! Is that possible and can I e-mail it? Thanks for the help

Re: Contacting the Yard [Re: cazio] #1033432 10/14/15 05:32 AM
Joined: Oct 2008 Posts: 116,826 S. E. Missouri SkunkHunter Junk Yard Dog
SkunkHunter Junk Yard Dog Joined: Oct 2008 Posts: 116,826 S. E. Missouri	akalias, I would recommend sending an e-mail to Renee with all the particulars and the legality of how to take advantage of your permit. As we have other members here from Denmark the Yard may already be familiar with this. If you’re not Paranoid, You’re not paying attention Be a Sheepdog JYD#105

Re: Contacting the Yard [Re: cazio] #1033435 10/14/15 06:33 AM
Joined: Sep 2015 Posts: 34 Denmark A Akalias Lap Dog
Akalias Lap Dog A Joined: Sep 2015 Posts: 34 Denmark	Thank you SkunkHunter. I send the e-mail.. And 8 min, later Renee replied, that it was no problem Excellent service!! Last edited by Akalias; 10/14/15 06:54 AM.

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