i bought a limted run, high priced case "lannys clip" that i waited 4 months for & had to return..............if you notice ...the scale is pulling away from the liner & the blade is not centered......i would expect it would be on a $300 knife..
Ouch!
Is that Ebony (or other dense wood)? Ebony is rarely stabilized because of the inherent density of the wood and natural oils present; warping usually doesn't happen though. I hope they take care of it.
On the centering, is it a slip joint that is pinned or riveted together or does it use screws? If it uses screws, the centering may be workable. I hope they make it right for you.
Edit: Oh, I didn't read that it was a Case, pinned.