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 Re: Customer service
[Re: Implume]
#374714
11/03/09 01:44 AM
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Joined: Mar 2007
Posts: 10,860
coyotebc
Junk Yard Dog
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Junk Yard Dog
Joined: Mar 2007
Posts: 10,860 |
Glad it worked out for you
The stripes of a tiger don't wash away.
Be a man of steel not clay
JYD #102
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Re: Customer service
[Re: coyotebc]
#374715
11/03/09 03:28 AM
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Joined: Aug 2009
Posts: 1,221
sportsnut
Junk Yard Dog
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Junk Yard Dog
Joined: Aug 2009
Posts: 1,221 |
JYD #119
Just because you're right doesn't mean I'm wrong.
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Re: Customer service
[Re: sportsnut]
#374716
11/03/09 10:01 AM
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Joined: Feb 2008
Posts: 642
jforbush
Scrapper
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Scrapper
Joined: Feb 2008
Posts: 642 |
It is always nice to hear about others experience with the Yard. I have the utmost faith in this company and know in my heart that if I was to ever have a issue it would be dealt with fast and fair. SY and the the Busse group are incredible to deal with and are held in the highest of regards in the industry.
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Re: Customer service
[Re: UphillDoc]
#374717
11/03/09 11:05 AM
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Joined: Aug 2008
Posts: 2,982
Renee
Junk Yard Dog
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Junk Yard Dog
Joined: Aug 2008
Posts: 2,982 |
I am just sorry that you had to send it back to us in the first place, but I am glad that we got it fixed up for you! <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
JYD #106
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Re: Customer service
[Re: Renee]
#374718
11/03/09 02:35 PM
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Joined: Nov 2008
Posts: 13,668
sumoj275
Junk Yard Dog
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Junk Yard Dog
Joined: Nov 2008
Posts: 13,668 |
I love the Bussekin family because of things like this. I too have got great treatment from the people at SY, SR, and Busse. Why else would I be spending all my free money with them????
Men you can't trust, women you can't trust, beasts you can't trust, but Bussekin steel you can trust
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Re: Customer service
[Re: sumoj275]
#374719
11/03/09 06:47 PM
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Joined: Aug 2008
Posts: 470
rackemup
Mongrel
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Mongrel
Joined: Aug 2008
Posts: 470 |
Welcome to the fraternity of the Yard, UphillDoc.
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Re: Customer service
[Re: UphillDoc]
#374720
11/03/09 10:22 PM
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Joined: Sep 2008
Posts: 392
intel440
Mongrel
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Mongrel
Joined: Sep 2008
Posts: 392 |
i was treated like a KING all i had were dumb questions........ <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" /> <img src="/ubbthreads/images/graemlins/bowdown.gif" alt="" />
what makes you madder, the fact i'm right or your wrong
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Re: Customer service
[Re: intel440]
#374721
11/03/09 10:36 PM
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Joined: Mar 2007
Posts: 7,861
J33psr0ck
Junk Yard Dog
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Junk Yard Dog
Joined: Mar 2007
Posts: 7,861 |
Good to hear, pretty much expected from the Bussekin. It's nice to know there are still some folks out there who understand customer service.
JYD # 19
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Re: Customer service
[Re: J33psr0ck]
#374722
11/03/09 11:27 PM
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Joined: Dec 2007
Posts: 4,688
MRpink
Junk Yard Dog
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Junk Yard Dog
Joined: Dec 2007
Posts: 4,688 |
Glad it was taken care, although I'm not surprised because Scrap Yard has exceptional customer service. <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
On another note, a knife is made to cut, slice, chop, etc. It should be sharp out the factory, but as many of us know that isn't always the case. A knife is your tool, and it's up to you maintain it. What happens when it dulls from constant use? You can't always rely on somebody else to sharpen it. Try and make the effort to learn, there's a ton of info here and on the web.
JYD #56
Scrap Yard Sword Club #00
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Re: Customer service
[Re: J33psr0ck]
#374723
11/03/09 11:29 PM
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Joined: Sep 2008
Posts: 392
intel440
Mongrel
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Mongrel
Joined: Sep 2008
Posts: 392 |
Good to hear, pretty much expected from the Bussekin. It's nice to know there are still some folks out there who understand customer service. ....lets drink......were have i heard that before........ <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /> <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />
Last edited by intel440; 11/03/09 11:30 PM.
what makes you madder, the fact i'm right or your wrong
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Re: Customer service
[Re: Wiggitty]
#374724
11/04/09 01:27 AM
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Joined: Mar 2007
Posts: 10,860
coyotebc
Junk Yard Dog
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Junk Yard Dog
Joined: Mar 2007
Posts: 10,860 |
are there any other inspectors other than 86? I think that's who has inspected every knife i've ever gotten. Dan, Renee and the crew take care of their own. Maybe 86 is code like 2 weeks <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />
The stripes of a tiger don't wash away.
Be a man of steel not clay
JYD #102
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Re: Customer service
[Re: MRpink]
#374725
11/04/09 12:49 PM
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Joined: Sep 2009
Posts: 13
UphillDoc
OP
Pound Puppy
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OP
Pound Puppy
Joined: Sep 2009
Posts: 13 |
Glad it was taken care, although I'm not surprised because Scrap Yard has exceptional customer service. <img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />
On another note, a knife is made to cut, slice, chop, etc. It should be sharp out the factory, but as many of us know that isn't always the case. A knife is your tool, and it's up to you maintain it. What happens when it dulls from constant use? You can't always rely on somebody else to sharpen it. Try and make the effort to learn, there's a ton of info here and on the web. MRpink-I agree that a knife (especially a top end knife) should come from the factory sharp, and I also agree its my responsiblity to MAINTAIN it after I recieve it. Thanks for the advice...Im always willing to learn more, but Im pretty comfortable with putting an edge on a knife. Just touched up the new S5LE after field dressing a deer, and cutting up an elk. Thanks again to the Scrap Yard crew for standing behind your products. Take care.
Last edited by UphillDoc; 11/04/09 12:50 PM.
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