My problem isnt with not getting the DM yet, it's with them holding onto several hundred dollars of my money for well over a month already, not replying to emails and not providing a phone number like any other reputable business. The fact that I have no clue whether my knives are in the mail or if they'll be holding onto more of my money for another month doesnt help either.
All I'm saying is that it isnt professional, and if you disagree then we have some pretty irreconcilable differences in our definition of professional.
I don't know much about money or credit cards but...
I do know that you obviously don't have the knowledge (on this issue in particular) to suggest what you think is or isn't professional.
thats a pretty harsh statment considering what it seems you know.
you still have the right to say it I guess.
but here I go.
this is the way it works.
this is a small family run bussiness thats is growing everyday and I'm sure it's pretty hard to handle.
aside from that patti really does a great job.
anyways, the knives were said they were going to be shipped in 4 to 6 weeks.(what has it been? like 3 weeks?)
I don't see whats so hard to understand about this!
there were two releases, the people getting thiers now are the ones who got thiers on the first.
and I THINK some who got it on the first release will have to wait 4-6 weeks too, because they sold more than expected.
and if you havn't noticed on the forum, they are mocing right now and JUST now are able to get in communication with people.
they told us this multiple times.
I'm sure they don't have a phone number to call because they're moving, and unless I'm mistaken it's only been about 2 weeks since they've shipped and they've had your money for less than a month.
are you planing on spending it or something?
I don't think a bussiness could just trust that people will have the money when the knife is shipped.
you payed for the knife (or knives) and you'll get it.
I don't know much about this, but I'm pretty sure there is nothing wrong with holding on to the money that is theirs.
and if you think for a second that scrapyard isn't a reputable bussiness (not saying you said that) than I suggest finding one that fits you're definition of that,
because I'm not at all sure their is one that will match your definition.
scrapyard has given plenty of notice and told exactly what is happening and when you will get your knives.
you should probably look around the forum (pages 3-6 are loaded with this information that you probably lacked. if you didn't lack that information then I'm REALLY confused what you're so mad about) before making a strong post like that.
I'm sorry, I just don't understand your being frustrated at all.
I guess I hit every point I wanted to make (some maybe more than once) and I might be a little off on a few things (I'm sure if I am the dogs will correct me) but... yeah.
I DO understand maybe your lack of understanding on the subject though, I was pretty confused at first too.
but you can't make strong statements if you don't know.
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and I'm sure Dan and patti will not let you down.
relax, it'll make the wait easier.