I dig the the new RAT folder a lot, and will probably end up getting one, but I'm becoming more and more disappointed with the way the owner of the company acts. He keeps doing stuff like posting emails from customers, complaining about how stupid they are. Now, I get that it's frustrating to deal with people, and I realize he's removing their names from the emails, but it still rubs me the wrong way to see a business owner trashing his customers.

Compare it to the way the Busse family does business, and it's night and day...



I'd like a RAT folder a whole lot, but feel bad about giving my money to a guy who acts like that.