My problem isnt with not getting the DM yet, it's with them holding onto several hundred dollars of my money for well over a month already, not replying to emails and not providing a phone number like any other reputable business. The fact that I have no clue whether my knives are in the mail or if they'll be holding onto more of my money for another month doesnt help either.

All I'm saying is that it isnt professional, and if you disagree then we have some pretty irreconcilable differences in our definition of professional.