Wow. Been a busy thread! <img src="/ubbthreads/images/graemlins/wink.gif" alt="" />

EMF - You totally missed sketchbag's point. His major, very valid complaint is the outstanding DF refund.

Sketchbag - Really glad to hear the refund is being processed. When you pay by CC through the store here, your card isn't actually charged until Patti processes your order. There is a preauth done, however it doesn't actually post a charge to your card. You are just giving Patti permission to ding you when the time comes. With paypal you send the money right away & then Patti has to manually do a refund.

You will find a lot of fans of both the products & the service here. This stems from dealings with both Dan & Patti. The community as a whole supports itself here & I believe the intention of most was to hopefully reassure you that things will get them selves sorted out out! <img src="/ubbthreads/images/graemlins/smile.gif" alt="" /><img src="/ubbthreads/images/graemlins/thumbup.gif" alt="" />