That's the same way with the Knives I have ordered. Dinged then shipped. You should just have to wait on the snail mail to get it to you! I was gonna say IF you were looking for a work of art, you won't be happy as Dan's knives are TOOLS, VERY VERY tough tools! Then I rememberd what you said about being like the rest of us and using a knife cause that's all you got. You're gonna be happy!